Testimonials
Reputation is Everything.
Supporting the continued life and aging of your loved one is paramount to the Robbinswood Assisted Living mission. We work to always maintain the dignity, autonomy and health of our residents, while keeping family, friends and other support structures involved.
Hearing directly from residents and their family members how happy they are with Robbinswood is important to your decision and to our team.
We are proud to be locally and independently owned, operated and managed as one of just two communities in our organization. We believe this sets us apart.
We value feedback regarding life at Robbinswood. If you have a story or testimonial you would like to share, send it to the Robbinswood staff using the form below. Your story may appear here on the Robbinswood website!
See what our residents and their loved ones think of us below, or tell us what you think of Robbinswood! We love hearing feedback!
“We moved my parents to Robbinswood just over a year ago, and it was the best decision we could have made for them! It was a very big change for my parents after having to leave the home they were in for over 50 years. The staff, the facility and the care provided over them is more than we could ever have imagined! My parents are loved, and cared for in such a way that we as family do not have to worry about them. The staff goes above and beyond in all that they do especially, during this unprecedented time during the pandemic. Beyond grateful!”
“Our family is very thankful for all the caregivers at Robbinswood. Our Dad was there for 2 good years before his health took a turn and he passed. Everyone was always helpful and cared for him. He always said how happy he was and how he felt so much safer. That made us feel so good and we knew he was in a good place. He ended up with Hospice and the caregivers and nurses worked together to keep him comfortable and content. They helped with us as some of us stayed overnight a few nights at the end and we felt at home. I can’t thank everyone enough for what they do for all the elderly that they care for.”
“I can’t express how amazing the facility and its staff is. My mother is treated extremely well. I leave there knowing she is in the best care and the biggest positive is that she feels the same way. She speaks so highly of every staff person there.”
“The care my 96-year old mother received at Robbinswood was wonderful. The care team treated her with respect, compassion and love. Words cannot express my gratitude. So appreciative!”
“My grandmother was there a few years and this staff loved and cared for her as their own! She was not the easiest of patients either! And when Hospice was called in their care for the family as well as Nellie Jackman was incredible! They are hands down the best of the best and I know my family will be forever grateful.
Angela Michelli LaNore
“The staff at Robbinswood was great and wonderful. They treated my dad with dignity. My dad met many friends and knew some of the people who lived there from kindergarten. He was very close to everybody. There was always something going on, and he enjoyed it. They answered my questions every time. It was hard taking care of him from a long distance but they made it easier. I wanted to bring my dad to San Antonio but he said that Robbinswood was his home. He stayed there till the end of his life. I just had his memorial service there last Saturday. The activities director Kathy, Joshua the assistant director, and the nurse manager Jolie all came in during their days off and helped with the memorial service. I remember my dad saying that he had the best two years of his life living there.”
“My mother started as a resident and within a short time was in hospice care at Robbinswood. The care was fantastic! From admin to the aides, everyone made my mom feel at home. They made my family feel welcomed.”
Pete
“Just before 4 am this morning, I received a call from my Mom’s assisted living home; My mother, Arlene Brooks, had quietly passed away.
We knew she didn’t have much time left. I was told two or three days, tops, earlier in the day. I spent the evening next to her, leaving after 11 to get a few hours sleep expecting to be back at the home in the morning.
She lived to be 91 with 90 very healthy years. She had battled dementia for a number of years, but she still seemed to find joy in life. The incredible team from Hospice and Palliative Care of North Ottawa Community joined her care team, and they really worked hard to make her final months comfortable, peaceful, and relatively pain-free.
Less than a month ago, she took a turn; she wasn’t interested in eating, she spent much more time in bed — she was obviously declining. But all of a sudden the pain that had been plaguing her was gone. Her final days were very peaceful and completely pain-free.
I can not say enough good things about the fine folks at Robbinswood Assisted Living Northcrest Campus and Hospice of North Ottawa. They treated Mom like a member of their family. She had around the clock care, and more importantly, the team was warm, engaged, and seemed to truly enjoy their vital role in the resident’s lives.
Ed Brooks
“I have nothing but positive things to say about Robbinswood Northwood campus. The staff there treated my mother with care and respect throughout her lengthy, difficult decline.
I was vary appreciative of their degree of professionalism, patience and quality of care, especially through Covid and my own emotional ups and downs during her stay.
The staff worked closely with me to construct various comprehensive care plans throughout, especially during her final months.
In my eyes, these people are truly heroes and I would highly recommend Robbinswood.”
Eileen Boone
“I have been very happy with the new ownership.
I live out of state and communication has been very good.
CNA are friendly and helpful. Hard shoes to fill.”
Gayle Ridl
“Everything! Professional, kind hearted and well managed!”
Lee Jackman
“Exceptional and caring staff. Clean and warm
environment for the residents. Food is homemade and delicious. Activities always has lots of fun things to do and truly cares for each and every resident. Very professional and patient nursing staff. Morgan is always available for questions and information. We are thankful for everyone.
Chet Keller
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Contact Us to Learn More
The staff at Robbinswood values your comments and questions. Give us a call today and schedule a private tour at either of our communities.
Also serving West Michigan at our Grand Haven location.
Phone
(231)744-2447
scheduled Visit
2650 Ruddiman Drive
North Muskegon, MI 49445